Order Desk & Customer Service

Starting with the Order Entry Control Center, eWholesale provides the Order Desk with easy and immediate online access to all information required for efficiently entering customer orders and answering customer inquiries. Universal drill-down capability throughout the system provides available inventory stock status by warehouse, open purchase orders complete with anticipated arrival dates and allocations of stock to specific customers. This enables accurate replies in answer to available-to-promise queries. Automatic pricing, suggested alternates and multi-warehouse availability all combine to add a level of comfort and assurance your customers can depend on.

For a more exhaustive analysis, please download our free Whitepaper Five and Five - The Critical Elements You Need from your Information System to manage Import, Export, Distribution and Light Manufacturing Activities.